FREE REPAIR SERVICE
FREE REPAIR SERVICE
We want our products to last a lifetime, that is why we offer a free repair service when an accident has damaged your garment.
This service applies anytime after the purchase, even years later.
To begin processing a repair please get in touch with us at: firstname.lastname@example.org
Please provide the next information:
We will evaluate the possibility of repair and will give you a response according to your case. If the repair has a reasonable cost we will do it for free, you will just have to send the product to our office and we will send it back in the right condition within 30 days.
If any of your zippers break after a long time of use or by accident and you consider that you can manage the repair in your own city. We will send you the original zipper for free.
In any case, shipping costs will be paid by the customers.
We have warehouse is the US, in Europe and in South America
Once your received your product, you have 14 days to write us an email.
We love talking to you. Send us an email or give us a call and we will support you.
Yes, of course!
To begin processing a change please get in touch with us at: email@example.com. We would need this info:
Once approved follow the instructions provided to ensure the proper delivery.
Note: Please do not ship any product without the proper return labels. Failure to do so may result in a delay/forfeiture of your change.
Please note that it can take up to 2 weeks to process your change once we receive the items back.
You will need to pay the return but we'll send you the new product for free.
Yes! If you purchased a product from our website (movacycling.com) and are not happy with it, you may return it within 15 days of your purchase for a full refund.
Of course, if your product shows any defects we'll exchange it for you or you can also get your money back.
Europe & Rest of the World
Name: Evelyne Harper
Address: 6 rue d'Andoins
State: Nouvelle Aquitaine
USA & Canada
Name: Frank Harper
Address: 10625 Ayres Avenue
City: Los Angeles
Country: United States of America
Colombia and South America:
Name: Daniela Zapata
Address: Cra. 27a bis # 61c - 06
State: Bogota D.C
We know it's not easy to choose the size of your jacket! Relax :) We are here to help you in your mission to ride more bicycle. In any case, feel free to shout us an email at firstname.lastname@example.org or chat with us to get more information.
Moreover, we have a FREE EXCHANGE & REFUND POLICY
Try the new MOVA fit finder tool :