Size Exchange Policy

You ordered a jacket that does fit you? No worries, we have you covered.

Please, do not abuse this functionality by making sure you checked the sizing guide. 

• Can I exchange my product for another one if it doesn´t fit?

Yes, of course!

To begin processing a change please get in touch with us at: family@movacycling.com. We would need this info:

1. Email you used to buy
2. Order Number
3. Reason of the change and which other product would you like (other size / color / …)

Once approved follow the instructions provided to ensure the proper delivery.

Note: Please do not ship any product without the proper return labels. Failure to do so may result in a delay/forfeiture of your change. 
Please note that it can take up to 2 weeks to process your change once we receive the items back. 

• Who pays the shipping costs for the exchange?

You will need to pay the return but we'll send you the new product for free.

• Can I get my money back if I don’t like the product?

Yes! If you purchased a product from our website (movacycling.com) and are not happy with it, you may return it within 15 days of your purchase for a full refund. Learn more about our refund policy.

• Can I exchange my product or get my money back if it shows defects?

Of course, if your product shows any defects we'll exchange it for you or you can also get your money back.